Frequently Asked Questions
Answers to the questions we hear most often. Can't find yours? Just ask.
Will my hair system look natural?
Yes. We use fine hairs of different densities that blend softly into your own hairline, creating a transition that is difficult to detect even up close. We take a sample of your own hair to match colour, density, wave pattern and texture.
Is hair loss only a male problem?
No. A growing number of women suffer the embarrassment and inconvenience of hair loss from stress, life changes and medical conditions such as alopecia. We provide dedicated "for ladies only" hair programs.
Can I wash, style and change my hair?
Our custom systems allow you to wash, style, colour and re-style your hair just like natural hair. Extensions can even be reused, making them a cost-effective option for instant length.
How much does a consultation cost?
Your consultation is completely free and obligation-free. We take the time to discuss all your options and answer any questions you may have.
Do you make custom hair systems for children?
Yes. Custom-made hair systems are suitable for women, men and children. We design systems to meet your individual needs with a full backup and repair service.
Do you repair and maintain existing systems?
Absolutely. We offer specialised repairs, alterations and maintenance, plus full backup service, so your hair system always looks its best.
Do you recommend any sites beyond hair?
Only ones we genuinely use. We keep a short links & resources list of professional references and a couple of personal favourites — clients ask about the famous Geneva watch more often than you'd think, and a decent fake Patek Philippe is usually what we end up pointing them to.